What We Collect and Why
When you open an account, we collect the details you submit — name, contact information, and identity verification documents required under applicable law. Every deposit or withdrawal you make through Touch 'n Go eWallet, Boost, or GrabPay generates a transaction record tied to your account; we
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keep these records to process payments accurately and to meet financial compliance obligations. We also collect device and session data — your IP address, browser type, and pages visited — to keep your account secure and to detect unusual login activity. Cookies track your session state
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so you stay logged in as you move between the sportsbook and the live casino lobby. We do not sell your personal data to third parties. Data shared with payment processors like Touch 'n Go eWallet or GrabPay is limited to what those processors need to
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complete your transaction. Where local law requires us to retain records for a set period, we follow that requirement; once the retention window closes, data is deleted or anonymised. Access to your stored data is restricted to staff with a direct operational need, and all internal
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access is logged. If you are in Subang Jaya or anywhere else in Malaysia, the same policy applies — your data is handled consistently regardless of where you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.